Our Cusomer Charter

It's not just worded; it’s a goal at our very core, guided by four promises that are outlined in our Customer Charter for all to see.


Promises we’ve created by speaking to customers like you. We plan to deliver these promises by always providing the best quality service, no matter how you use us:


We put our customers' needs first

- We will listen and then help you find solutions that meet your needs.


We make Computing easier

- We will help you use us in the simplest and most convenient way.


We are there whenever you need help

- We will take personal responsibility when you need support from us.


We are fair and honest

- We will explain the features and pricing of our products clearly and simply.



If you think we have fallen short at any time, we want to know - you can be sure we will always listen and work to put it right.